Frequently Asked Questions

Questions answered —
straight and simple

Everything you need to know about our services, packages, timelines, and how we work. If you don't see your question here, reach us directly — we respond within 24 hours.

Voxlera helps new and local businesses get visible and professional online. We handle Google Business Profile setup, professional websites, social media pages, business directory listings, and monthly presence management — all done for you in English and Spanish. You don't need to figure out any of it. We build everything and hand it over.
We're built for new LLC owners, local service businesses, contractors, trades, and bilingual businesses across the USA and Puerto Rico. If you just registered your LLC, you're a service business with no real online presence, or you need to look professional fast — that's exactly who we work with. We're not built for established corporations or national brands.
The most impactful first step is getting your Google Business Profile set up correctly. It's how local customers find you on Google Maps and local search — and it's free to have. After that: a professional website and social media pages establish your legitimacy when people search your name. If you also need a bank account or funding, those typically require a real online presence to move forward smoothly. See our New LLC Setup guide for the full checklist.
Our target is about 7 days from when we receive your business information. Some parts are controlled by external platforms — Google's verification process, domain propagation, app review timelines — and may add a few extra days. We'll let you know upfront what to expect and communicate throughout the process.
No. If your business goes to customers — like a plumber, landscaper, cleaner, or HVAC contractor — you can set up a service-area business profile without showing a home address publicly. We configure this correctly so your profile follows Google's guidelines and your home address stays private.
Yes. We can audit and fully optimize an existing profile. Most profiles people set up themselves are missing correct categories, have incomplete service listings, lack bilingual copy, and have no review strategy. We'll review yours at no charge and tell you what needs improving before you commit to anything.
After your profile is set up, Google requires you to verify your business before it becomes fully live in search results. Verification can happen via phone call, text, email, video, or postcard — Google decides which method. We guide you through whichever method Google assigns. The timeline is controlled by Google and typically takes 1–5 business days.
Not the day it goes live — but it puts you in the running. A new profile takes some time to build visibility in local search results, especially in competitive markets. The key accelerator is getting your first reviews quickly — businesses with reviews show up more often and get more clicks. We give you a proven review strategy to get your first 5–10 reviews fast. Results depend on your market and competition, but the foundation is what makes everything else possible.
Yes. We write all descriptions, service listings, Q&A, and copy in both English and Spanish — at no extra charge. If your customers speak Spanish, bilingual copy significantly increases how many people engage with your profile and call you.
Voxlera offers packages based on where your business is right now. Starter options are available under $400, and most new businesses can get fully launched for under $700 depending on what they already have set up. We start with a free visibility check so we can recommend the smallest setup that actually makes sense for you — no upselling. See all packages on our Services page.
If you're a brand new business with no online presence, the Intro Package gets the most important piece — Google Business Profile — done first. If you also need a website (which most businesses do), the Launch + Website Package is the better value. If you need banking, funding, or licensing documentation, the Bank-Ready Package covers all of that. Not sure? Get a free visibility check and we'll tell you what makes sense for your situation.
No. All one-time packages are flat-fee with no contracts. The monthly retainer can be cancelled anytime — just let us know before your next billing cycle. No penalties, no questions asked.
The monthly retainer keeps your Google Business Profile active and optimized over time — new posts, photo updates, review responses, Q&A monitoring, and general listing maintenance. It also covers updates to your business info (hours, services, seasonal changes) so you're not managing it yourself. It's month-to-month and cancellable anytime.
We build clean, professional, mobile-ready websites designed to convert visitors into calls and inquiries. Not a generic page-builder template — a real site that represents your business correctly. It includes your services, contact form or booking link, and basic on-page SEO so Google can index it properly. It's built to load fast and work on any device.
Yes, you'll need a domain name for your website. If you don't have one, we'll guide you through choosing and purchasing one — it typically costs $10–$15/year. We handle the domain setup and configuration as part of the package.
No. The main value of Facebook and Instagram Business Pages at this stage is legitimacy — when someone searches your business name, they find a real, professional social profile. You don't need to post every day. We set the pages up so they look complete and professional, and you can post whenever it makes sense for you. If you want help managing social media over time, that's a separate conversation.
We write everything. You give us the basics — what your business does, your service area, your phone number, and a few details about what makes you stand out. We turn that into professional, keyword-friendly copy in both English and Spanish for your Google profile, website, and social pages. You review and approve before anything goes live.
No. You don't need professional photos or a logo to get started. We guide you on exactly what photos to take (even with your phone) and how to format them. For most service businesses, good-quality phone photos are enough to launch with. A logo can be added later — it won't block your setup from moving forward.
Voxlera is US-based and we work with clients remotely — phone, text, WhatsApp, and email. We serve new and local businesses across the entire United States and Puerto Rico. You don't need to be in the same city. Everything is handled digitally and efficiently.
Voxlera focuses on your online presence and digital setup. For entity formation, EIN guidance, annual report tracking, and compliance workflows, that work is handled through Yadetsy Consulting. Reach out and we can point you in the right direction based on what you need.
No. We never guarantee specific Google rankings, lead volumes, or ROI — and no legitimate agency does. What we do is build your presence correctly so you have the strongest possible foundation. Results depend on your market, your competition, how quickly you get reviews, and what you're doing to drive referrals. We're responsible for the setup — you're responsible for the effort that follows it.
You can start appearing in local searches within days of your profile being verified. However, meaningful, consistent traffic typically builds over 30–90 days as you accumulate reviews and Google indexes your profile more deeply. The fastest way to accelerate this is getting your first 5–10 reviews quickly — we give you the exact strategy to do that as part of every package.
A professionally built website with proper on-page SEO helps Google understand your business — what you do, where you operate, and who you serve. However, new websites typically take 3–6 months to start appearing in meaningful search positions, regardless of quality. The fastest path to customers at launch is your Google Business Profile, referrals, and direct outreach — your website reinforces your legitimacy and converts visitors once they find you.
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We review your businessWe check your Google presence, social pages, and directory listings.
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(215) 820-1902 isaac@voxlera.com